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Shipment Damage

 

If an item is received in damaged condition DO NOT refuse the shipment with the carrier. Simply write which pieces are damaged on the packing slip before signing your name. If damage, shortage or loss is not signed for, the manufacturer may not be able to ship replacements. Please consult our replacements policy for further details. If the customer does not want parts or a replacement unit, the product may be returned for credit as detailed above.